2020 is destined to be an extraordinary year for many people, especially the sanitation industry. Competition brought by the rapid advancement of industry marketization; Social responsibility and responsibility brought by anti-epidemic support work; The industrial revolution brought by the application of new technologies represented by AI and 5G; Cost pressures from waste separation; The talent gap brought by industrial upgrading... In this almost "sudden" transformation, how do traditional sanitation enterprises break through themselves to achieve a magnificent "turn around"?
On the occasion of the "2020 Annual Meeting of China Urban Environmental Hygiene Association and 2020 China Sanitation Expo", Chen Liyuan, executive Vice President of China Urban Environmental Hygiene Association and General Manager of Zhonghuan Clean Environment Co., LTD. (hereinafter referred to as "Zhonghuan Clean") gave an interview to the media. As for the future development of the sanitation industry, Chen Liyuan's answer can be summarized as "four modernizations", namely, marketization of the industry, normalization of epidemic prevention, refinement of management and younger personnel.
Industry marketization -- Full competition promotes industrial upgrading
According to estimates, the total size of the national sanitation operation market is about 300 billion yuan. In the past, the government was not only the regulator of the sanitation industry, the demand side, but also the implementation side of the sanitation work. In recent years, as the government has streamlined administration and delegated power, moving from "integrating management and dry management" to "separating management and dry management", the marketization rate of sanitation has increased rapidly, reaching about 50% at present. Regarding the effect and future development direction brought by the marketization of the sanitation industry, Chen Liyuan answered: "The advantages of the marketization of the sanitation industry are reflected in the changes brought by the traditional management mode of the sanitation industry. To sum up, there are 'six characteristics' : separation of management and dry matter, cost transfer according to the task, resource planning, quality control, cost adjustable, visible effect."
The picture shows Chen Liyuan, executive vice president of China Urban Environmental Health Association and General Manager of Zhonghuan Clean, communicating with the participants
Marketization can effectively realize unified standards and overall management. The government only needs to manage and dispatch professional teams, which makes resource allocation more efficient, management boundaries more clear, and division of responsibilities more clear. After marketization, enterprises will introduce standardized management system, establish and perfect management system, optimize operation technology, improve operation level and realize professional lean management.
"The full competition brought by market forces enterprises to constantly upgrade their industries. Take sanitation machinery for example, first of all, the original assets of the government are received by market-oriented enterprises, and they are used, managed, maintained and maintained to give full play to the value of state-owned assets. As for the government's original equipment configuration is not enough, through marketization, professional enterprises can be introduced to update and invest in mechanized operating equipment, and the mechanization rate can be effectively replaced by machinery.
"As for the future development of market-oriented sanitation industry, I think it is predictable. The epidemic has accelerated the marketization of sanitation this year, which has intensified the demand for public services. In the process of the national fight against the epidemic, the resources coordination capacity of the market-oriented sanitation industry has been fully utilized. It can be said that the close cooperation and efficient collaboration between the government and enterprises through the market mechanism has played an indispensable role in ensuring the fight against the epidemic."
Epidemic prevention normalized -- Sanitation workers show their responsibilities
If there is one word that will haunt us most in 2020, it may be "epidemic". However, ignored by many people, with the rescue of the wounded "white angels" who fight side by side, there is a group of "road angels" - sanitation workers. "In the battle against novel Coronavirus, we sanitation workers, like medical workers, have been fighting at the forefront of the fight against the virus without flinching and with courage. In addition to ensuring the normal collection, transfer and treatment of household garbage, it is also responsible for the collection, elimination and transfer of high-risk wastes such as waste masks and household garbage in isolation areas, which effectively ensures the order of People's Daily life and effectively reduces the risk of household garbage spreading the epidemic."
"At that time, it was really difficult for us. In the last two months, when supplies were the most scarce, we tried every means to collect epidemic prevention materials, and centralized procurement and deployment of more than 800,000 masks, more than 200,000 gloves and protective clothing for frontline workers." Chen liyuan recalled that all the efforts are worth it. Up to now, all zhongzhongjie's frontline employees have achieved zero infection.
In addition to summarizing and promoting the experience gained in the early stage of anti-epidemic work, ZHONGhuan Clean has also continuously innovated the operation mode and management mode, and actively explored new measures of "regular epidemic prevention" in the sanitation industry. First, reserve protective materials, improve protection standards, and reduce the risk of infection for front-line workers. Secondly, increase the proportion of mechanized operations, reduce the number of front-line operators, reduce the probability of infection; Thirdly, adjust the work schedule of susceptible people, reduce the rate of working in high-risk areas of elderly and frail employees, and reduce the risk of infection of susceptible people; Fourth, strengthen the publicity and guidance and protection training, improve the majority of staff's protection awareness and protection ability; Fifth, the establishment of "epidemic prevention" emergency mobile team, to avoid the occurrence of situations affecting the normal order of social life; Last but not least, we will strengthen party and mass organizations, mobilize party members and key members to play their exemplary role as pioneers, and ensure that they go there and win the fight as soon as possible."
Management refinement - intelligent equipment to improve work efficiency
Sanitation industry is a labor-intensive industry. From the perspective of enterprise management, standardization of management system, refinement of operation plan, standardization of operation implementation, specialization of management team and wisdom of supervision means are the inevitable requirements to achieve "refinement management". As for zhongzhongjie's experience in promoting "fine management" of enterprises, Chen Liyuan introduced: "Central clean in operations management, quality management, security management, data management and cost control etc. Established a set of 'the elaborating management system, strive to detail, rules-based, executable, and through the system of training and stable cross to make rules and regulations, to reduce and avoid the randomness on the job. At the same time, unimpeded employee communication channels, answered employees' questions, listened to employees' opinions and suggestions, so that the rules and regulations can be grounded, implemented and effective."
"Zhongzhongjie's 'refined management' is inseparable from the high-standard, high-quality and efficient logistics support mechanism. Zhongzhongjie increases capital investment, strictly controls the quality of procurement and infrastructure work, and strives to create good working conditions and working environment for employees, so as to ensure that employees can work with peace of mind, trust and satisfaction, so as to improve their working efficiency."
"Zhongzhongjie is fully embracing the 'intelligent era', accelerating the digital transformation of the enterprise, carrying out strategic cooperation with the industry's top vehicle and equipment manufacturing enterprises, relying on 5G+ industrial Internet new infrastructure, to build an integrated innovation infrastructure of enterprise, university and research, realizing product service innovation, and comprehensively improving user experience. Jointly research and develop intelligent application systems leading in the sanitation industry to empower enterprises in digital transformation."
"Take the separation of garbage that many cities are implementing. In the short term, garbage classification will lead to higher cost of subsequent collection and transportation of sanitation. Perspective, but in the long development for sanitation sector that is a good development opportunity, garbage sorting project pressure can help to accelerate the process of fine management and intelligent operation, and the increase of cost and effort of ascension would also with the development of mechanization, intelligence and service scope expands."
Younger personnel -- cognitive change brings new blood
Traditional sanitation industry employees always give people the impression of "old, low education", but with the continuous "mechanization and digital" upgrade of sanitation enterprises, the demand for employees is also changing from "hard-working" to "knowledgeable and skilled". As for the opportunities and challenges for young people to join the sanitation industry, Chen Liyuan summed up: "With the upgrading of the sanitation industry, the mechanization and intelligence of the sanitation industry are improving, and the workers in the sanitation industry are becoming more professional, technical and younger, which is the development trend, but also the industry requirements.
"Demand is opportunity. Although there is no traditional sanitation major in universities and society, the current large demand for computer application, equipment manufacturing research and development, enterprise operation and management and other professional jobs in the sanitation industry will create more opportunities for young people to join the sanitation industry."
"There are opportunities and there are challenges, and the challenges come from the recognition of three things. First of all, the cognition of the industry: a one-sided view of the sanitation industry is the underlying logic of the traditional sense of sweeping streets, because of the face is not willing to engage in. Secondly, the cognition of the profession: think that the science and technology content of the sanitation profession is not high, overqualified disdain to engage in. Finally, my perception of development: I simply think that there is not much potential in sanitation work, and I don't want to do it because of the limitation of development."
"As the sanitation industry continues to advance in the marketization process, as well as mechanization and intelligence, these traditional perceptions are changing. Now we can see that the sanitation industry has nearly 300 billion yuan/year market space, the big market development will be big; At the same time, the operation data collected by smart sanitation needs to be refined algorithms, actuarial work out how to arrange shifts, how to operate, how to equip mechanical combinations, and how to plan routes. The sanitation industry is beginning to need high-tech talents, and the sanitation industry can let these people play their role and value."
As 2020 draws to a close, the opportunities and challenges facing the sanitation industry will continue. Chen Liyuan, like millions of sanitation workers, expects the traditional industry to seize the opportunity of industrial upgrading and realize a comprehensive "transformation".
Editor: Zhang Jingwen
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